Privacy Policy
This policy describes what data Snacks4Sale collects when you place an order through our service, what we do with it, and the choices you have. Snacks4Sale is operated by Zyzyva LLC.
What we collect
When you order through Snacks4Sale, we collect:
- The name you give us — typically a first name or nickname, used to identify your order at pickup
- The items in your cart and the total amount
- A randomly generated pickup code that identifies your order
- Standard web request data: your IP address, browser and device type
- Order timing data: when you placed the order, when it became ready, when it was delivered
We do not collect or store your credit card number. Card payments are handled by Square, our payment processor — the card data itself never touches Snacks4Sale's systems. We also do not collect your email address or phone number; order notifications happen in the open browser tab on your device.
How we use your data
- To fulfill your order — we tell the kitchen and the runner who is in the queue and what they ordered
- To notify your phone, in the open browser tab, when your order is approaching ready and when it is ready for pickup
- To produce aggregate analytics for the venue (busy periods, popular items, average wait times) — this analytics data does not identify individual customers
- For our own tax and accounting records
We do not sell your data, share it with advertisers, or use it for marketing.
Who we share your data with
- Square — our payment processor. Square's privacy practices are governed by their own privacy policy, available at squareup.com/legal/privacy.
- Cloudflare — our hosting platform. Cloudflare's privacy practices are governed by their own privacy policy, available at cloudflare.com/privacypolicy.
- The venue — the concession stand whose menu you ordered from sees your name, your order, and your pickup code so they can prepare and deliver your food.
That is the complete list. We do not transmit your data to any other third party.
How long we keep it
Order records are kept for one year after your order, then automatically deleted by a daily cleanup process. We keep them this long so we can resolve refund requests or chargebacks that may arise after the order, and so we can produce accurate aggregate analytics for the venue. Active orders that have not been completed are kept until they are marked delivered or cancelled.
Cookies and local storage
Snacks4Sale uses your browser's local storage to remember the IDs of orders you have placed, so that if you close the browser tab and come back, you can pick up where you left off. This data stays on your device and is not transmitted to us automatically.
We do not use third-party tracking cookies, advertising cookies, or cross-site analytics cookies.
Your rights
You can ask us to:
- Tell you what data we have about you
- Correct inaccurate data
- Delete your data
To make a request, email admin@snacks4.sale. We will respond within 30 days. If you live in a jurisdiction with stronger data rights laws (such as California's CCPA or the EU's GDPR), we honor those rights to the extent they apply to us.
Children
Snacks4Sale is not directed at children under 13 and we do not knowingly collect data from anyone under 13. If you believe a child under 13 has used the service and provided us data, contact us and we will delete the record.
Changes
We may update this policy. The current version is always available at snacks4.sale/privacy with the date of the last update at the top. Continued use of the service after a change constitutes acceptance of the updated policy.
Contact
admin@snacks4.sale
Snacks4Sale, a service of Zyzyva LLC
605 Maple St, Elizabethton, TN 37643